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iSPORTstore Limited is a business you can trust. Your personal information is just that – personal, so we always treat it with the highest standards of security and confidentiality, and rest assured, we never share any information about you with any other company for their own marketing purposes.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is iSPORTstore Limited of 24 Church Road, Cheadle Hulme, Cheshire, SK8 7JB England.
When you place an order for our products, register for an online account, contact us for information or for details of our services and offers, or sign up for our electronic communications, such as our email newsletters, we collect information about you. We also collect information about you when you voluntarily complete customer surveys, product reviews, provide us with feedback or participate in our prize draws and competitions. Furthermore, if you browse the iSPORTstore Limited website, we may collect information about your website visits using ‘cookies’ – click here to view our full Cookies Policy.
Your information allows us to fulfil any orders you place with us, update you on the progress of your orders, assist with any future customer service queries and inform you of any services and offers. The details of every transaction that you place with us is kept for tax and accounting purposes for a minimum of 7 years.
If you have signed up for our electronic communications, we’ll use your information, including details of any previous purchases, how you interact with us and any recent website browser history, to help us decide what we talk to you about and when. Ultimately, we want to make sure that the information we send you will be useful and interesting, and for your shopping experience to be exceptional – this information will help us achieve that.
We also use your information to create profiles of, for example, our most loyal customers, or to create customer interest groups, for example, those of you who appear to love specific brands or product lines. This not only helps us to better tailor our future marketing communications, but it also helps us to find potential new customers who may also want to shop with us and/or share the same interests.
With your permission, we would love to keep you up to date with our latest news, products, offers and more, by contacting you by post, by email and using other internet-based digital communications, including social media, plus any similar services or applications as they become available.
If you have previously chosen to receive our marketing communications, we’ll continue to send you these unless we think you are no longer interested in hearing from us or you ask us to stop, which we’ll always honour without any fuss or delay. We promise never to bombard you with too many marketing communications and we only conduct such marketing for legitimate business interests. You will never hear from any other company as a result of signing up for our marketing communications.
If you would prefer to stop receiving marketing communications at any time, simply give our Customer Services team a call on +44(0)8448797949 or email firstname.lastname@example.org. Alternatively, if you have an account with us, you can delete your account altogether (as mentioned previously, transactional data will not be deleted) by logging in. There is also always an option to click on the unsubscribe link that appears in every one of our email newsletters.
We may disclose your personal information to any member of our group of companies, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;